The secure fax alternative: digital delivery, automated processing.
Replace fax-related chaos with seamless, end-to-end digital workflows. With FTAPI, you can transmit sensitive content digitally while ensuring full legal compliance, allowing you to reclaim valuable time for your core business.
The days of faxing are numbered. Anyone still using fax today is losing valuable time in inefficient loops: documents are printed, signed, scanned, and then sent in the hope that they arrive securely. These manual processes slow down the entire organisation. They are error-prone and represent a massive security risk, as fax technology has long ceased to meet technical requirements for data protection and security.
Legislators are therefore drawing a line: in Austria, sending personal health data by fax has been legally prohibited since January 2025. Church organisations (KDG-DVO) also classify the transmission of personal data via fax as inadmissible. The FTAPI platform offers you a simple fax alternative that digitises, simplifies, and secures your communication. In this way, you transform fax-related chaos into an efficient, GDPR-compliant workflow.
Security and automation from a single source. Your route from insecure fax to GDPR-compliant digital communication.
Compliance through clear security standards
FTAPI is the ideal alternative to fax when it comes to the protection of personal data. Through end-to-end encryption, you meet important compliance requirements such as GDPR or NIS-2. This makes the solution ideally suited, for example, for sensitive communication between authorities, healthcare providers, patients and citizens.
Relief through automation
With SecuFlows Advanced, FTAPI enables far more than a mere fax replacement. Instead of having to type out information manually, incoming data from documents or online forms is automatically validated and transferred directly into your specialist systems (e.g. ERP or HIS). There, it can be processed further immediately. Existing fax numbers can often be retained and serve as a digital input channel.
Flexible transition: digital or via hardware
In daily application, FTAPI adapts to your processes, not the other way around. You either send documents directly digitally or simply continue to use existing multi-function devices. These are connected to the system, which then automatically recognises scans, encrypts them and delivers them in a legally compliant manner. This eliminates slow manual intermediate steps, regardless of whether you want to keep your hardware for now or digitise completely straight away.
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Ideal for citizen-centric processes and secure patient care
Authorities are under pressure to implement the OZG (Online Access Act) while maintaining the highest security standards. Here, the FTAPI platform replaces fax with a legally compliant digital channel that significantly accelerates communication between offices, citizens, and businesses. Instead of manual document processing, data flows seamlessly into the electronic record (e-file). The best part: citizens do not require their own software or certificates to communicate securely with authorities – this increases acceptance and noticeably reduces processing times in public services.
In healthcare, the protection of sensitive patient data is both an ethical duty and strictly regulated by law (E-Health Act and Health Telematics Act in Austria). FTAPI offers clinics, practices, and laboratories a simple solution for sending medical letters, findings, and laboratory data in a barrier-free manner that complies with GDPR and BSI C5 Type 2. Via SecuFlows Advanced, incoming data can also be integrated directly into your HIS or practice management system. This allows professionals to reclaim time for patient care while communication runs without technical stress.
Lower costs, more time
You save on hardware and maintenance while reducing the workload: data flows directly from core systems, which means less switching between ERP, printer, and Outlook. This creates focus and time for productivity.
Secure & compliant
With end-to-end encryption, you protect sensitive data from unauthorised access. In this way, you meet compliance requirements, minimise security risks, and reliably avoid data protection breaches or fines.
Simple & user-friendly
No hurdles for your users: thanks to intuitive operation, accessibility, and straightforward login, everyone can find their way around immediately. This saves on costly training and increases acceptance from day one.
The Hospital of the Teutonic Order Friesach is replacing fax with FTAPI
FTAPI enables easy and secure sending of highly sensitive patient data, doctor’s letters, and other sensitive documents.
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Send and receive sensitive data with FTAPI: your advantages. Fast and straightforward: replace fax and exchange sensitive data securely and digitally.
Smooth transition
Retain your old fax numbers and connect your existing fax machines. FTAPI receives the transmissions digitally, allowing you to process incoming documents in a fully digital workflow.
End-to-end encryption
Your data is protected from sender to recipient. This ensures you comply with GDPR and eliminates concerns about unauthorised third parties reading your information.
Automate processes
Via digital channels, information lands exactly where it is needed. The system collects data or documents, verifies them, and forwards them to the correct departments.
Scale flexibly
Whether your team is growing or your requirements are changing: you can adapt the solution at any time and add new functions exactly when you need them.
Predictable costs
There are no nasty surprises here. You pay for your licences, while your external partners and customers use FTAPI free of charge. This keeps your budget under control.
Legally secure
From encryption to hosting in secure data centres, FTAPI meets legal requirements (e.g. GDPR, BSI C5 Type 2). You can focus on your business.
Previous solutions often failed during installation. For us, FTAPI is a further step towards the digital transformation of our hospital.
Frequently asked questions about fax alternatives.
In Austria, sending personal health data by fax is prohibited by law. This is based on an amendment to the Austrian Health Telematics Act, which came into force in January 2025. You can find out more in our article on the fax ban for health data in Austria.
Modern fax machines no longer send data via telephone lines, but use the internet (Fax over IP). This lacks the necessary end-to-end encryption during transmission. Digitally transmitted faxes and documents end up directly and unprotected in email inboxes, which represents a clear violation of the GDPR when personal data is involved.
A modern fax alternative such as the FTAPI platform transforms insecure, manual faxing into a legally secure and automated digital workflow. While conventional faxes (whether via a physical device or an online fax service) create security gaps and media breaks, FTAPI guarantees end-to-end encryption, GDPR compliance and the highest levels of data security. The decisive advantage lies in the increase in efficiency: automated data processing eliminates time-consuming administrative tasks such as printing and manual data entry. Thanks to an intuitive user interface, the solution can be used immediately from any location without technical hurdles or complex certificates. This reduces process costs and eases the workload for specialist staff.
FTAPI is a user-friendly solution that is ideal as a fax alternative for sensitive data (for example, for the secure exchange of health data). FTAPI allows users to transfer files easily and safely – without complicated technology, certificates or demanding infrastructures. The platform combines ease of use with robust security features such as end-to-end encryption. In this way, unlike with insecure faxing, you ensure comprehensive data protection without additional technical effort for your communication partners.
With FTAPI (specifically SecuFlows Advanced), you do not just replace the fax machine, but digitise the entire process. Data flows seamlessly from the sender directly into your systems, which reduces errors and massively shortens processing times.
Find out more.
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Success story
Introduction of a GDPR-compliant fax alternative.
The Hospital of the Teutonic Order in Friesach relies on FTAPI for GDPR-compliant fax replacement.
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A platform for your secure data exchange.
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Austria: Ban on faxing health data.
Find out in our blog post why faxing has been partially banned in Austria since 2025.