Secure email communication in public administration.
Encrypted, sovereign, citizen-friendly – which methods fit when, and how public authorities can make security a given.
Free practical guide
You decide what your IT department uses. Whether a job centre, health insurance provider, independent welfare organisation or citizen can technically keep up is not something you control. This practical guide shows public authorities which methods suit social, health and citizen data, and how security works without burdening your staff.
What the guide covers
ocial data, health information, citizen enquiries: your authority sends data every day that, under Article 9 GDPR, requires end-to-end encryption. S/MIME is often the right standard for this – but it regularly fails because the other side lacks certificates or any PKI infrastructure at all. Relying on it alone means a manual workaround for every such case.
The guide shows you which of the four common methods (TLS, S/MIME, PGP, platform) applies when, and guides you to the right solution for your authority with a five-question checklist. Including the criteria that count in public tenders.
Security that fits everyday administrative work
For public sector data, digital sovereignty is not a side issue: providers subject to the CLOUD Act can be legally required to hand over data, even when it's stored on servers in the EU. Only providers based and hosted in the EU rule this out.
The guide also covers the often-overlooked receiving side: how a digital mailbox lets you secure incoming citizen submissions and partner documents, with no registration required for the sender. Rhein-Neckar-Kreis district authority shows how this works in practice in the social welfare sector: over 4,000 documents processed per month, with processing times cut by up to 75%.
