Frequently asked questions about SecuTransfer

Send data instantly, securely and easily

What is FTAPI SecuTransfer?

With FTAPI SecuTransfer, you can send and receive sensitive data easily and securely directly via the browser, from Outlook or via the SecuTransfer app, regardless of the file size. SecuTransfer is developed, hosted and operated in Germany and offers – depending on the selected security level – the possibility to transfer data end-to-end encrypted. SecuTransfer does not require complicated certificates and is as simple as sending a normal email. SecuTransfer is therefore the secure alternative to S/Mime, PGP or even insecure file sharing platforms.

Why is SecuTransfer more secure than Dropbox, WeTransfer & Co.

SecuTransfer offers four levels of data transfer security that you can select. In levels 3 and 4 SecuTransfer offers true end-to-end encryption based on its own SecuPass technology. Only the respective communication partners are able to decrypt this data. All data is also stored in secure data centers in Germany and not transferred to insecure third countries. Numerous other security features such as virus scanners or brute force detection provide additional security.

Do my communication partners need their own licenses or software?

No, your communication partners do not need their own infrastructure, software or license. You can communicate with an unlimited number of people via FTAPI without any additional costs. Each of your external communication partners receives a free guest account from FTAPI through which he/she can retrieve and decrypt the data you send. Likewise, these persons can easily send you large or sensitive files, for example via your digital mailbox, the so-called SubmitBox.

What are the technical requirements for external transmitters and receivers?

Your communication partners only need Internet access.  Nothing more is needed, no proprietary software, infrastructure or the like. There is also no need to exchange complicated certificates or send passwords manually for end-to-end encryption. With the automatic key exchange, everything is very simple.

How many people can I communicate with safely?

The number of your external recipients and communication partners is unlimited. This also means that there are no additional costs, no matter how many people you send files to or receive data from.

How do I send and receive data with SecuTransfer?

You can send data easily via the browser, directly from Outlook or via the SecuTransfer apps. No special knowledge is required for this. Your communication partners can also easily send data to you via SecuTransfer. One option for this is the SubmitBox, your digital mailbox. FTAPI also offers secure online forms with the SecuForms product, which enable structured and secure data input.

Where are my sensitive data and trade secrets stored?

FTAPI uses only secure, certified data centers located in Germany.

Is there a limit to the file sizes?

Single file sizes up to 100 GB are possible without any problems. If you need more, please contact us. The restrictions of your e-mail box / Exchange server do not play a role for FTAPI and do not apply.

Is SecuTransfer DSGVO compliant?

Yes! Compliance with the GDPR requirements is one of the most common reasons for buying FTAPI.

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