Thank you for your interest in our website and our company. The protection of your personal data collected, processed and used in connection with your visit to our website is very important to us. We have taken technical and organisational steps to ensure that we and external service providers observe data protection regulations.
We would like to inform you about the type, scope and purpose of the collection and handling of your personal data provided to us as well as how it is processed and used.
1. Data collection and processing
Personal data is information regarding your identity. This includes data such as your name, address, phone number and e-mail address.
In general, you can visit our website without sharing any personal data. This is the case when you only wish to obtain information about our company or products and access the corresponding pages. We would, however, like to point out that we log the IP addresses of computers used to access pages and contents of our website. This is a technical necessity and cannot be implemented in any other way.
In certain cases we require your name and address as well as other information in order to provide you with the requested services. This additional personal data is only collected and stored if you provide this information voluntarily, e.g. as part of an enquiry, a registration, an application for a job or as a potential supplier.
You can object to the use of your data at any time. In order to do so, simply send us an e-mail to info(at)ftapi.de.
2. Purpose, use and disclosure of personal data
Any personal data you provide us with will only be used within the scope of legal requirements to answer your enquiries, provide the services you use on our website, generate analyses to optimise our online offers and use information and communication systems.
We will collect, process and use the personal data provided by you online exclusively for the purposes disclosed to you. We will only pass on your personal data or otherwise transfer it to third parties if this is necessary for the purpose of carrying out the activities referred to in item 2, paragraph 1, or if you have given your prior consent. Such third parties may not use the data for any other purposes.
We will only disclose personal data if we are required to do so by law or on the basis of a court decision, or if disclosure is necessary to enforce or protect our General Terms and Conditions or other agreements. This also applies to the storage of personal data. We do not disclose personal data for economic purposes.
Our employees and the companies commissioned by us are obliged to maintain confidentiality and comply with the provisions of the German Federal Data Protection Act (BDSG). Employee access to personal data is limited to those employees who need it to carry out their professional tasks.
Stored personal data is deleted in accordance with statutory regulations, e.g. if you revoke your consent to storage, if storage is no longer required for the purpose pursued or if storage is no longer permissible for other statutory reasons, unless legal retention regulations do not permit deletion. In such a case, the data will be blocked instead of deleted.
Upon written request you can receive information on your personal data stored with us. We endeavour to store your personal data so it is not accessible to third parties by making full use of all technical and organisational measures. When communicating by e-mail, we cannot guarantee absolute data security. For this reason we recommend sending confidential information using the postal service or transferring it using our highly secure products.
When you visit our website, we may store information on your computer in the form of cookies. Cookies are small text files sent by a web server to your browser and stored on your computer’s hard drive.
This information stored in cookies is used to automatically recognise you the next time you visit our website and to make our services more user-friendly.
Of course you can also view our website without cookies. If you do not want us to recognise your computer, you can prevent cookies from being stored on your hard drive by selecting “Do not accept cookies” in your browser settings. Please refer to the instructions of your browser provider to find out how to do so exactly. If you do not accept cookies, this may lead to restrictions regarding the functionality of our website.
You can also manage your cookie preferences here:
6. Contact form
Use our contact form to directly send us enquiries. Your data is transferred to us by e-mail via our provider and is processed by us. Your data will not be used for any other purposes nor will it be forwarded to third parties.
7. Use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, which are text files stored on your computer to help analyse how you use the website. The data regarding your use of this website generated by the cookie is generally transferred to a Google server in the USA and stored there. However, as IP address anonymisation is enabled on this website, your IP address will be previously abbreviated by Google within the member states of the European Union or in other states that are party to the European Economic Area Agreement. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and abbreviated there.
Google will use this information on behalf of the operator of this website to evaluate your use of the website, compile reports on website activity and provide the website operator with other services relating to website activity and Internet usage. The IP address transferred by your browser within the scope of Google Analytics will not be associated with any other data held by Google.
You can prevent cookies from being stored by changing your browser software settings. However, please note that if you do so you may not be able to use the full functionality of this website. Furthermore, you can prevent the recording of the data generated by cookies and concerning your use of the website (including your IP address) for Google and the processing of this data by Google by downloading and installing the browser plug-in available via the following link:https://tools.google.com/dlpage/gaoptout?hl=en.
For further information on Google’s data privacy, please refer to https://www.google.de/intl/en/policies/privacy/
8. Google AdWords remarketing
9. Google AdWords conversion tracking
10. Pardot plugin
We use the services of the company salesforce.com Inc to collect statistical data on the use of our website and to optimize our offer accordingly, as well as to operate e-mail marketing.
If you register for an event, request the newsletter or other information, or otherwise provide us with personal information through a registration form, you are asked in the registration form to consent to the processing of your personal information.
Pardot also uses “cookies”, text files which are stored on your computer, to help analyse how you use the website. The information generated by the cookie regarding your use of this website is transmitted to a Pardot server (in an EU/EEA country) and stored there. On behalf of the operator of this website, Pardot uses this information to evaluate the use of the website by registered persons and to compile reports on website activity. You can prevent the storage of cookies by a corresponding setting in your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent.
11. Use of the WebProspector technology
12. Changes to our data protection policy
We reserve the right to change our security and data protection measures if required due to technical advances. In such a case we will also change our data protection statement accordingly. Please note the respectively current version of our data protection statement.
Our data protection statement does not apply to any external links you may click on our website. When we provide links we endeavour to make sure that the linked online offers also comply with out data protection and security standards. However, we have no influence on other providers’ compliance with data protection and security regulations. Please also check the providers’ websites for information on their data protection statements.
People under the age of 18 years should generally not disclose any personal data to us without prior consent by their parents or legal guardians. Furthermore, we expressly point out that we neither explicitly request nor collect personal data from minors nor pass them on to third parties.
15. Using our contact data
Third-party use of contact data published in our legal notice or similar information, e.g. postal addresses, telephone and fax numbers and e-mail addresses, for the purpose of sending unsolicited information is prohibited. We expressly reserve the right to take legal action against senders of such spam mails in the event of violations.
16. Responsible party / right to object / contact
You can revoke your consent to the collection and storage of your personal data by us at any time. If you have any questions regarding our data protection or correction/deletion requests regarding your data, please contact us by e-mail at info(at)ftapi.de or by mail at FTAPI Software GmbH, Steinerstr. 15f, 81369 Munich.